Terms & Conditions
1. Scope
These Terms and Conditions apply to all orders placed through our online shop. The contract is concluded with:
LOVE TO DEUCE GmbH
Am Schrägen Weg 12
9490 Vaduz
Liechtenstein
Email: info@lovetodeuce.com
These Terms apply to worldwide consumers unless specific mandatory consumer rights in the customer’s country apply.
2. Conclusion of Contract
By placing an order on our website, you submit a binding offer to purchase the products in your shopping cart. The contract is concluded once we confirm your order by email.
All communication regarding orders is carried out electronically.
3. Products and Availability
All product descriptions, images, and prices on the website are for informational purposes. Minor deviations in color, design, or packaging may occur.
Product availability is not guaranteed until order confirmation. We reserve the right to make technical or design adjustments that are reasonable for the customer.
We are not responsible for delays caused by suppliers, customs authorities, or shipping carriers.
4. Prices and Payment
All prices are stated in Swiss francs (CHF) unless otherwise indicated. Prices include applicable statutory taxes but exclude shipping costs, which are shown during checkout.
Payment methods are displayed during checkout. Payment is due immediately upon completion of the order unless otherwise specified.
For international orders, the customer is responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.
5. Delivery
We ship worldwide. Domestic shipments (Switzerland & Liechtenstein) and international shipments are processed via Swiss Post. For certain destinations—especially the USA—shipments may be handed over to logistics partners such as FedEx.
Delivery times vary based on destination and shipping method. All delivery dates are approximate unless explicitly confirmed as binding.
Risk of accidental loss or damage passes to the customer upon delivery to the carrier for business customers. For consumers, the risk passes upon receipt of the goods.
6. Right of Withdrawal (Cancellation Policy)
If you are a consumer, you have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day you or a third party designated by you (other than the carrier) take possession of the goods.
To exercise your right of withdrawal, you must notify us by email at info@lovetodeuce.com with a clear statement of your decision (e.g., an email). You may use a standard withdrawal form, but it is not required.
If you withdraw from this contract, we will refund all payments received from you, including standard delivery costs (excluding any additional costs for premium shipping methods), within 14 days after we receive the returned goods.
You must return the goods to us without undue delay and no later than 14 days from the day you notified us of the withdrawal. You bear the direct cost of returning the goods.
Exceptions: The right of withdrawal does not apply to:
- personalized or custom-made products,
- final sale or discounted items, where legally permitted,
- goods returned in used or damaged condition.
7. Returns and Refunds
Returned goods must be unused, unworn, unwashed, and in their original packaging with all tags attached. Refunds may be reduced if items are returned in a condition that diminishes their value.
Refunds are processed using the same payment method used for the original transaction.
Original shipping costs are non-refundable unless legally required.
8. Warranty and Liability
Statutory warranty rights apply. Normal wear and tear or damage caused by improper use is excluded.
Our liability for slight negligence is excluded, except for injury to life, body, or health, or where mandatory product liability laws apply.
9. Customs, Duties & Import Regulations
For international orders, the customer is responsible for ensuring the products can be lawfully imported into the destination country. Any customs duties, import taxes, processing fees, or delays caused by customs are the responsibility of the customer.
10. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of Liechtenstein, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
The place of jurisdiction is Vaduz, Liechtenstein, provided the customer is not a consumer.
11. Online Dispute Resolution
The European Commission provides an Online Dispute Resolution (ODR) platform:
https://ec.europa.eu/consumers/odr/
We are not obliged or willing to participate in dispute resolution proceedings before a consumer arbitration board.
12. Final Provisions
If any provision of these Terms and Conditions is found invalid, the remaining provisions shall remain in full force and effect.